Retail and Consumer
Retail and Consumer
Empower your organization and get valued insights about your customers in the world’s most important markets.
Lean on the power of data. Ensure your brand is putting customers first across all digital strategies and tactics in APAC.
With experience in fashion, child/baby/mother, outdoor apparel, tools and accessories, and more, WPIC’s breadth of experience in the consumer and retail space is unmatched.
Selected clients







Table of contents
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Selected Case Studies

Safari Ltd.
In April 2020, Safari Ltd® approached WPIC and expressed interest in a China market entry for their line of educational, animal-focused Toys that Teach®. more

Fruit D’or
Fruit D’or is a Quebec-based company that specializes in the processing of berries. A Canadian organization that has been in business for over 20 years, they rank first worldwide in growing organic cranberries, and second as an organic wild blueberry processor. more

Klean Kanteen
Klean Kanteen approached WPIC with the goal of growing their brand and expanding their product line-up into the Chinese market through e-commerce activation. more

Leading Edge Health
Leading Edge Health (LEH) is a Canadian nutritional supplement company that sources, tests and forumulates high-quality nutraceutical products around anti-aging, skincare, men’s and women’s supplements, and more. more

Levi’s
Levi’s approached WPIC to test uptime and load times for its new China website. WPIC found that the site was too heavy for China’s lagging digital infrastructure and a strategy was formulated to deploy a lightweight version with mirrored content. The entire website was audited, inefficiencies were identified and WPIC created recommendation reports for the Levi’s stakeholder team to review and approve. more

Hunter
Hunter Boots, one of the world’s most trendy rainwear brands, was interested in bringing its flagship Wellington boots to the Chinese market to capitalize on growing affluence amongst hundreds of millions of consumers in tier-1 and tier-2 cities, but the company needed to identify the size of the opportunity, in order to determine which SKUs to bring to the market. more


Leatherman
Leatherman, a leading outdoor tool manufacturer headquartered in the USA considered expanding into the Chinese market and wanted a clear picture of the competitive landscape, as well as the market size and its opportunity within it. more



Eddie Bauer
WPIC was approached by Eddie Bauer to conduct a thorough market assessment, providing essential insight into the opportunities available in China. more

Lululemon Athletica
As Lululemon was looking to enter the Chinese market, they did not know what the size of the opportunity was. They were unsure what the main online e-commerce platforms were and what their competitors were doing in China. more
Selected Infographics

Year in Review: 2020 China E-commerce Market Trends
Take a look at the infographic below to better understand what are the latest trends… more

11/11 Singles’ Day 2020: What to Expect
Take a look at the infographic below to better understand 11/11 Singles' Day 2020.… more

Japan’s Most Popular Annual Promotions
Take a look at the infographic below to better understand Japan's Most Popular Annual… more

China’s most popular annual promotions
Learn more about China's most popular annual promotional holidays and events, and rea… more

China’s KOL landscape
Take a look at the infographic below to better understand the latest trends in China'… more

China’s Mid-Autumn Festival: By The Numbers
Take a look at the infographic below to better understand China's Mid-Autumn Festival… more

JD’s 2020 6/18 shopping festival: by the numbers
Take a look at the infographic below to better understand 2020 6/18 shopping festival… more

Alibaba’s 2020 6/18 shopping festival: by the numbers
Take a look at the infographic below to better understand 2020 6/18 shopping festival… more

Data from 6/18 – China’s most popular summer shopping festival
Take a look at the infographic below to better understand the data from 6/18 shopping… more

11/11 Singles’ day 2019 performance
Now that 11/11 Singles' Day is behind us, what sort of information can you lean on, a… more

2019 11/11 Singles’ Day – Behind the scenes
Now that 11/11 Singles' Day is behind us, what sort of information can you lean on, a… more

Brand performance on Alibaba’s platform during 2019 11/11 Singles’ Day
Now that 11/11 Singles' Day is behind us, what sort of information can you lean on, a… more

JD.com performance during 2019 11/11 Singles’ day
Now that 11/11 Singles' Day is behind us, what sort of information can you lean on, a… more

Top performing brands on 2019 11/11 Singles’ Day
Now that 11/11 Singles' Day is behind us, what sort of information can you lean on, a… more

Tmall v.s. JD.com
What are the key differences between China's two most popular e-commerce marketplaces… more

Baby product market in China
Take a look at the infographic below to better understand the latest trends in China'… more

China’s toy industry
Interested in learning more about China's toy industry? Take a look through WPIC’s da… more

11/11 A look back at 2018 Singles’ Day
Interested in learning more about the world's biggest shopping day? Take a look throu… more

2020 Singles’ Day By the Numbers: Alibaba
11.11 Singles’ Day is the biggest annual shopping event in the Chinese calendar. Take… more

2020 Singles’ Day By the Numbers: JD.com
11.11 Singles' Day is the biggest annual shopping event in the Chinese calendar. Take… more

China’s Double 12 festival – the sequel to Single’s Day
Take a look at the infographic below to better understand China's Double 12 festival,… more

Japan E-commerce Outlook
Did you know that Japan's e-commerce market is expected to reach $325.9 billion USD b… more
Relevant White Papers

Market Growth in China’s Burgeoning Sports Industry
As China’s economy has grown and its population has become more affluent, citizens of… more

Detecting Counterfeit Toys: Leaning on data to stop infringements
Home to over 900 million online shoppers, China boasts an e-commerce market hovering… more

Eleventh hour redirect: Market understanding and the role of data in China
Although many sectors of the global economy have been positively impacted by China’s… more

From the million points we derive the one: How data simplifies core business decisions
China’s massive consumer market presents an enticing opportunity for global outdoor b… more

Grey market detection: Using data to eliminate unauthorized sellers
With more than 1.4 billion residents and growing affluence among a large segment of t… more

New Beginnings: Growth Opportunities in the Baby Sector in China
With a population of over 1.4 billion and affluence growing rapidly amongst hundreds… more
In the News

How Coronavirus Has Changed Consumer Behavior in Asia
This interview originally ran on Bloomberg on April 20, 2020. Jacob Cooke, co-fou… more

ALIZILA: How a Canadian mom became one of Tmall’s top baby brands
By 2016, Canadian entrepreneur Dawn Pottier had spent nine years growing her baby bra… more

CISION: WPIC is helping La Vie en Rose to expand in China
Now with over 360 stores, including 95 stores outside of Canada in over 15 countries,… more
Relevant Podcast Episodes

Hendrik Laubscher | Why China is Leading the World in eCommerce Logistics & Warehousing
In this episode of The Negotiation, we speak with Hendrik Laubscher, CEO, and Fou… more

XinYi Lim | Pinduoduo’s Change in Leadership, Differentiating and Understanding C2M, and Why Live Streaming is Everything Right Now
Sustainability, and Agricultural Impact with Pinduoduo. Late in July of 2020, it wa… more

Benjamin Qiu | China’s First RMB Accelerator Fund, The Development of China’s Legal Landscape, & Exit Options For Startups in China
In this episode of The Negotiation, we speak with Benjamin Qiu, Partner at Loeb & Loe… more

Singles Day Recap with Hao Lin of Alibaba Cloud & Joseph Cooke of WPIC Marketing + Technologies
We pulled this episode from a recent webinar we did with Hao Lin, Head of Channel and… more

Milo Chao | Auto vs. Infant Milk Powder Industries, the Importance of CSR to Brand Building, and Investing in Customer Service for Chinese Consumers
On this episode of The Negotiation, we welcome Milo Chao, formerly with TBWA China fo… more

Jacob Cooke | Singles Day, November 11th, the Largest Shopping Day of the Year
Today on The Negotiation, we talk with Jacob Cooke, Co-Founder & CEO of WPIC Mark… more

Michael Zakkour | Explaining “New Retail” and Cultural Dexterity in the Chinese Market
Today on The Negotiation, we talk with Michael Zakkour, Vice President of Asia and Di… more

XinYi Lim | Interactive eCommerce, Observable Trends in Consumer Behaviour, & Pinduoduo’s Long Term Growth Strategy
In this episode of The Negotiation, we speak with XinYi Lim, Senior Director of Corpo… more

Andrea Fenn | How the New Rich Changed Luxury Fashion Marketing and the Phenomenon of Live Streaming for Commerce
In this episode of The Negotiation, we talk with Andrea Fenn, Founder & CEO of Fi… more

Michael Zakkour Part 2 | Amazon Laid Bare, How Integrated Systems Helped Chinese eCommerce Rebound, and Thriving by Focusing on the Three “C’s”
In this episode of The Negotiation, we speak with our good friend and past guest, M… more

Ashley Dudarenok | How COVID-19 Has Changed The China eCommerce Landscape
In this episode of The Negotiation we speak with Ashley Galina Dudarenok, also knows… more

Bruno Schiavi | Taking Hemp & CBD to China
In this episode of The Negotiation we talk with Bruno Schiavi, and Australian… more

Ben Robinson | The Japanese Market – Shopify Success, Building Brand Loyalty & Consumer Trends
Today on The Negotiation we are speaking with Ben Robinson, Merchant Success Manage… more

Doug Pearce | Chinese Megabrands, Agency Pitching Best Practices, & Using KOLs and Social Marketing in China
On this episode of The Negotiation we have Doug Pearce, the CEO of Doohken Network, b… more
Blog

3 Tech Trends that Will Drive E-commerce in 2021
By Joseph Cooke, Co-founder and President of WPIC Marketing + Technologies. 20… more

How leading with data positions your brand to succeed in its digital transformation in China
In the digital world, the multitudes of data available from disparate sources are onl… more

China’s Luxury market
China’s Luxury market As China’s GDP per capita has risen to surpass that of Bra… more

China Toy Industry
China Toy Industry Seventeen percent of China’s nearly 1.4 billion people are 15 yea… more

Chinese consumers and their expectations around shipping and deliveries
Chinese consumers and their expectations around shipping and deliveries Expectat… more

Driving Online Growth in the China Wine Market
Driving Online Growth in the China Wine Market Shandong province isn’t likely th… more

Succeeding online in China’s cosmetics market
Chinese consumers’ appetite for foreign and domestic cosmetics brands has stoked… more

Selling to China: Leveraging Alibaba’s Juhuasuan
Selling to China: Leveraging Alibaba’s Juhuasuan How to leverage one of the most i… more

Xiaohongshu: The hottest e-commerce platform among China’s emergent Generation Z consumers
Xiaohongshu: The hottest e-commerce platform among China’s emergent Generation Z co… more

China’s live stream and KOL ecosystem
China’s live stream and KOL ecosystem An introduction to the most popular market… more

Singles’ Day 11/11 2019 – Going Beyond the Numbers
Singles’ Day 11/11 2019 - Going Beyond the Numbers November 15, 2019 By Eddie Tab… more

Singles Day, November 11th, the Largest Shopping Day of the Year
Across American markets, Black Friday is frequently touted as the biggest shopping da… more

4 opportunities in the China retail market
The China retail market is the world’s second-largest, and it’s expected to overt… more

3 items that sell during Chinese New Year
Chinese New Year is a massive occasion around the world. The festival is celebrat… more